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E-newsletter Archives » July 2008

Welcome to the The Marketing Source e-newsletter! Our goal is to provide you with real-world marketing tips.If you have any ideas for articles, please send them along.

Five Budget-Busting Advertising Mistakes Small Business Marketers Make

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Whether your advertising budget is miniscule or maxed out, you ought to get results for those hard-won dollars. And you can. Do your homework, ask your media reps the tough questions and stay away from these common blunders.

Advertising to "get your name out there."
We ask "Why?" Most small business marketers simply aren't served by image advertising, which eats up advertising budgets and doesn't generate business. Don't settle for this generic, impossible-to-measure objective. If what you actually want are more phone calls, increased visits to your web site or leads for sales of a new product, build creative and media plans directly focused on accomplishing those goals.

Buying advertising because it's on sale.
"Our business magazine is offering two ads for the price of one. Let's do it?" This isn't strategic media planning or even intelligent risk-taking. There is only one reason to buy advertising: because it efficiently and effectively delivers your message to your target audience. If it's not a good media choice for you, no amount of discounted pricing makes it better. (You may also recognize a close cousin of the "it's on sale" rationale, the CEO rationale: "The CEO talked to Our Town News. She wants to try their print and online ad combo." Just because it's recommended by the CEO doesn't make it a strategic option.)

Running minimal advertising all year long.
If you run one tiny print ad or a very limited broadcast schedule all year long so you can stretch your budget, re-think it. It takes a certain amount of advertising just to get noticed. If you fall below that benchmark, you are spending money without getting a return. Consider flighting instead: run a heavier schedule for a few weeks, take a two to three weeks hiatus, then run your schedule again. You can time your flights to coincide with your company's busy and slow times and with any seasonal promotions you want to do.

Spending too little time on messaging and targeting.
It's easy to get embroiled in the details of your media schedule and where your billboards should be - and all that is important. But equally critical is what you are saying and who you are talking to. Most small business marketers would do well to invest a bit of the ad budget (and planning time) into understanding their target audiences. Go beyond your basic sales reports and demographics. It's great that you know your customers tend to be 30 - 45 years old and primarily women. Are they more computer savvy or low tech? In a city or more rural? What problem does your product or service solve for them? What are the best media choices to reach them? Spend some time researching and analyzing how your customers find you, why they buy from you and what they want and need. Then make sure your media choices and your creative reflect that.

Putting all your advertising eggs in one basket.
If you have figured out that print ads in the local paper or a banner ad on a particular web site works for you, then by all means keep doing it. Just remember that in our multi-media society, consumers are bombarded by information and messages from all sides. And it's unlikely that your target audience shares exactly the same media habits. If you are only on radio, you've lost anyone who doesn't listen to the stations where you advertise. You are better off figuring out how to use a combination of media. That lets people hear your message multiple times in multiple ways - and repetition matters.

The best way to maximize advertising ROI is to have a plan based on strategic marketing objectives. If you don't know what you are trying to do, it's impossible to come up with a solid advertising strategy to get there.

Need help with strategic planning or getting your advertising under control? The Marketing Source can help.

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